Buyers and renters message on WhatsApp because it's faster than a form. If that message only reaches one agent's personal phone, a slow reply is really a lost lead.
Shared across your whole agency
Not hours, to answer a hot lead
Leads stuck on someone's day off
A popular listing can generate dozens of WhatsApp enquiries a day - inspection times, price negotiation, financing questions. When they all land on one agent's phone, the ones that come in while they're showing another property just wait.
Worse, there's no shared record of who asked what. A buyer who messaged on Monday and follows up Friday has to explain their situation from scratch to whoever happens to reply.
New enquiries route automatically to whichever agent is online, so nobody's stuck waiting on someone showing a property.
Move a buyer from New Lead through Qualified and Negotiation to Won, with the deal value attached the whole way.
Tag conversations by property, price range, or lead source, then filter or segment by any of them later.
Full message history stays with the conversation, so a follow-up months later doesn't start from zero.
The conversation routes to whichever agent is online and gets converted to a lead in one click.
A task is set for the day after the viewing to follow up - a promising lead never just goes quiet.
The lead moves to Negotiation with its value attached, visible to the whole team's open pipeline total.
Marked Won - and the buyer's full conversation history stays attached for any future listing they ask about.
Shared inbox across every agent, with per-message attribution
Lead management with source, status, and deal value tracked per buyer
Tags for property, price band, or lead source, feeding into segments
Automations - tag a lead the moment they mention a specific listing or budget
Tasks & follow-ups tied to a conversation, so a viewing request never goes cold
Push notifications the moment a new enquiry comes in
Yes - that's the core of it. Every agent can see and reply to conversations on your shared number, with each message showing who sent it.
Yes, using tags - tag each conversation with the listing it's about, then filter or segment by that tag later.
Their conversations and pipeline stay exactly as they were - reassigning them to another agent takes one click, nothing is lost.
The same shared inbox, pipeline, and automation flex to fit most WhatsApp-driven sales or support workflow.
