Solutions

What are you trying to accomplish?

Solutions organized by team, not by feature - each one grounded in how Inbox's shared inbox, pipeline, and automation actually solve that team's specific problem.

Not sure which one is you?

If this sounds like you...Start here

You're closing deals over WhatsApp with a team

Sales

You're running campaigns or sequences to a contact list

Marketing

You're fielding customer questions on WhatsApp

Support

Common questions

Do these solutions require separate products?

No. Sales, Marketing, and Support are all built on the same product - Inbox - and the same shared WhatsApp number, pipeline, and team. You're not buying three different tools.

Can one organization use more than one solution at once?

Yes - most teams do. It's common for the same organization to run Sales and Support together, or Marketing feeding leads into Sales, all from the same inbox.

What if my use case doesn't match any of these exactly?

These three cover the most common patterns we see, but the underlying capabilities - shared inbox, pipeline, tags, segments, automations, sequences - flex to fit adjacent use cases too. Reach out and we'll help you map it.

Not sure which one fits?

Reach out and describe what you're trying to accomplish - we'll point you at the right setup.