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Features

Everything Inbox does, laid out one capability at a time.

Inbox is one product - a shared WhatsApp inbox with a real sales pipeline underneath it. These eleven capabilities are what actually make that true, from the moment a message lands to the report your manager reads on Friday.

Organize the work
4 features
Pipelines

Move every lead through stages that match how your team actually sells, deal value attached the whole way.

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Tags

Label a conversation by whatever matters to you - listing, product, price band - then filter or segment by it later.

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Segments

Live-filtered groups of contacts, built from tags, pipeline stage, or activity, that stay current automatically.

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Products

Keep a catalog of what you sell and attach it to a lead so deal value rolls up without manual math.

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Route and prioritize
4 features
Assignments

New conversations route automatically to whoever's free, round robin, or by workload - nothing waits on one phone.

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Lead scoring

A live score built from real engagement signals, so your team knows which conversation to open first.

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Follow-up tasks

A reminder tied to the exact conversation it's about, so a promising lead never quietly goes cold.

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Automations

Trigger a tag, a stage change, or a handoff automatically the moment a conversation matches a rule.

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Talk to customers
3 features
Messages

One shared WhatsApp inbox your whole team replies from, with full history attached to every contact.

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Calls

Log the call attempts and outcomes tied to a lead, right alongside the WhatsApp thread they came from.

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Analytics

See reply times, workload, and pipeline movement across the team - not just one inbox at a time.

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See all of it working together

Every feature above lives inside the same shared inbox - connect a WhatsApp number and try it with your own team.

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